To access the questionnaire please enter the email address you agreed to be contacted on in the box and click 'LOG IN'


  • Q. What should I do if I have problems logging in?
  • A. Make sure you are using the same email address you asked to be contacted on to log in. If this still doesn't work then please contact our helpdesk at
  • Q. How long will it take me to complete the survey?
  • A. There are 3 parts to the survey and each stage will take about an hour to complete. You don’t have to complete it in one sitting. To re-start simply log in and you can carry on from the place you stopped.
  • Q. Do I have to complete it all at once?
  • A. No. Once you have started your questionnaire you can logout at any point and continue where you left when you log back in.
  • Q. What should I do if my questionnaire stops responding?
  • A. Please wait 30 minutes before trying to log back in. If you continue to experience difficulties, please contact our helpdesk at
  • Q. I have not received the next stage of the questionnaire. What should I do?
  • A. Please wait 24 hours and you should receive the next stage. If you have still not received it after this time, please contact our helpdesk at
  • Q. Will I be rewarded?
  • A. . Yes, once you have completed your questionnaire, we will direct you to the Kantar Incentive Platform where you can select your reward. Before starting the questionnaire, please ensure your address and contact details are correct.
  • Q. I have completed my questionnaire but have not received my reward. What should I do?
  • A. If you still have not received your reward after the delivery time stated on the reward you selected, please contact our helpdesk at
  • Q. Will I receive more junk mail as a result of taking part in a Kantar Media survey?
  • A. Absolutely not! Kantar Media will never use, or permit others to use, the personal information you give us to send you direct marketing messages. Kantar Media adheres to the Market Research Society (MRS) Code of Conduct (
  • For further information and FAQs please visit

Your participation in this survey is voluntary.

Kantar Media is committed to protecting your personal information. Please visit to view our commitment on how we will use the information you provide.

By completing this questionnaire you are agreeing to these terms.

Kantar Media adheres to the Market Research Society (MRS) Code of Conduct ( and all relevant UK and EU data protection legislation.

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